Calc engine currently broken?

I am currently getting this error on all of my calcs, even old jobs that have been completed:

Hi Jim, can you please share a link to your project to help@calcs.com, or by clicking the paper plane symbol to share it with us? Also did you upgrade any projects prior to seeing this? I’m investigating on my end, though do not see errors in my own project. Thank you for your patience.

Hi Jim, I just discovered there is currently an issue with the project defaults page for any project with an indicated address. The Calcs.com team is currently investigating this issue and looking to have a fix for it soon. I’ll keep you posted as I learn more! Thank you for flagging this

Good morning Jim,

Thank you for your patience as we worked through a bug in Calcs.com last night. This was resulting from the automatic seismic parameters, causing all downstream calculations to have an unknown error. This has since been fixed and all projects that include an address should be working as expected now. On our side, we’re continuing to take action to ensure this won’t happen again. If you continue to see any issues, please don’t hesitate to reach out and let us know.

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